No answer when tried to contact over phone, call centre etc
PNR status - Cancelled
If you had to pay for 10KG excess baggage paying say 4000-5000, try to explore booking business Class ticket fare is around 10,500 but baggage allowance is 35kg
e.g. if Economy ticket costing you say Rs. 8000 with 15/25kg baggage allowance and if you had to pay or pre-book excess 10 kg thus paying 4000-5000 (ticket cost would be 12000-13000). Just use 3000 of it to buy Business Class which will give you 35kg baggage allowance and ticket cost in this case would be less than 11000.
Always buy a travel insurance, if you are likely to travel more than once in a year, buy annual multi-trip travel insurance.
Check with your employers or trade / labour unions if they provide concessional travel insurance including family insurance.
News update: 11.4.2019
Cash-strapped Jet Airways cancels all international flights
Later in the evening, it cancelled the remaining overseas flights to Amsterdam, Paris and London. However, Jet Airways has issued a clarification saying that inward international flights to India are on schedule.
Read more at:
Jet Airways grounded effective 17.4.2019
(No Domestic Flights, No International Flights)